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Department Support Assistant

MercyOne Des Moines Medical Center Des Moines, Iowa
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Requisition ID 2022-246755 Employment Type Full Time Department CT Scanner Hours/Pay Period 80 Shift Night Weekly Schedule 7:30pm-0600am nights Remote No Category Administrative and Clerical
Overview

MercyOne Central Iowa operates four not-for-profit Catholic medical centers in Des Moines West Des Moines Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care pediatric internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893 MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state with more than 7000 employees and a medical staff of more than 1000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost not-for-profit Catholic health organizations. MercyOne has more than 20000 colleagues in Iowa and surrounding states.


Responsibilities
  • Operates PC, fax machine, copy machine and other office equipment as necessary.
  • Demonstrates proper phone etiquette and utilization of computers, including completion of exam, data entry, charting during procedure and prior to imaging.
  • Checks surgery and imaging records for completeness and follows up with appropriate personnel to ensure records are completed.
  • Collects and stickers patient charts.
  • Greets patient/visitors, check in each patient, and announces their arrival to appropriate area(s).
  • Acts as a liaison for patients and their families in the waiting room.
  • Communicates appropriately with staff, physicians, and other departments with the ability to prioritize in an environment that is often hectic and subject to frequent interruptions.
  • Performs registration functions as needed. Must maintain a high degree of accuracy in collecting patient demographics and insurance information from various sources.
  • Escort/transport patients as needed.
  • Manages office supply inventory

Qualifications
  • High school diploma preferred or high school equivalency.
  • Typing ability and basic computer skills.
  • One-year administrative experience preferred.
  • Medical terminology preferred.
  • Proof of completion of Mandatory Reporter abuse training for child and dependent adult abuse within three (3) months of hire.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.