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Network Engineer

Chattanooga Heart Institute Chattanooga, Tennessee
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Requisition ID 2022-263719 Employment Type Full Time Department Cardiology Clinic Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday Remote No Category Information Technology
Overview

The Chattanooga Heart Institute offers the most comprehensive cardiac care available in this region. Founded in 1976 we now have six offices in Tennessee and one in Georgia. Our practice is made up of 29 board-certified cardiologists three cardiothoracic surgeons and three vascular surgeons. We merged with CHI Memorial Health Care System in 2011 which is part of CommonSpirit Health. CommonSpirit has more than 700 care sites across the U.S. and is committed to building healthy communities.


Responsibilities

Job Summary:

Responsible for the maintenance, stability, growth, and security of infrastructure technologies.  This includes designing, implementing, engineering, integrating, supporting, and troubleshooting infrastructure technology solutions, particularly the network infrastructure and unified communications components.  Responsible for capacity planning.  Provide support for applications and enterprise-wide integration and implementation of networking technologies.  Utilize strong technical and hands-on experience in various protocols, technologies, and concepts for data transmission across the OSI 7-layer model.  Must place a high value on secure, highly available, fault-tolerant systems and be proactive in identifying and resolving technical challenges, trouble-shooting problems, and work as a team player.

Essential Responsibilities:

  • Performs as the lead engineer in the design, deployment, and implementation of voice, network, security, and remote access components.
  • Maintain and create documentation of all infrastructure systems and processes.
  • Provide second and third level support for Chattanooga Heart Institute LAN, WAN, and Voice issues.
  • Install, configure, monitor, and maintain VOIP/PBX system, conference bridging, and circuits including plan designs, numbering, voice mailbox administration, IVR, Contact Center, switches, servers, and phones.
  • Install, configure, monitor, and maintain network infrastructure, services, equipment and devices.
  • Install, configure, monitor, and maintain Storage Area Network and provision access to storage as needed.
  • Install, configure, monitor, and maintain datacenter components such as UPS, environmental monitoring, and DCIM.
  • Install, configure, monitor and maintain fax services including analog, networked and FoIP.
  • Install, configure, monitor, and maintain enterprise overhead paging solution.
  • Install, configure, monitor, and maintain Microsoft technologies such as DHCP, DNS, SCCM, Network Policy Services, and Active Directory.
  • Perform routine performance monitoring and tuning of alerts to assure consistent, reliable operation of systems and recommend improvements.
  • Perform or assist with routine tasks to assure the reliable operation of infrastructure platforms, including routine operating system, firmware, and application software updates.
  • Manage projects, plan and implement future IT developments, and support existing infrastructure requirements.  Evaluate changes to system platforms to ensure that services are delivered according to SLAs.
  • Responsible for maintaining Physical Access Control and video surveillance systems.
  • Assist the Director of Information Technology with the annual budget.
  • Work with outside vendors, price new equipment and negotiate pricing and repairs of existing equipment.
  • Be available by email, phone, and/or cell phone for emergencies and work as needed after business hours as well as being one of the primary 24/7 contacts for various service providers in the event of a failure or interruption in service.

Qualifications

Education:

  • Bachelor's degree in computer science/engineering or equivalent education and experience.

Qualifications:

  • Six or more years of relevant experience in an information technology field.  CCNP, CCNA, APSS, or ACSS preferred.
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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.