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Supervisor Telecommunications

Chandler Regional Medical Center Chandler, Arizona
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Requisition ID 2022-262746 Employment Type Full Time Department Telecommunications Hours/Pay Period 80 Shift Day Weekly Schedule Typically weekdays and rotating on call Remote No Category Administrative and Clerical
Overview

Located in the Phoenix Ariz. suburb of Chandler the Chandler Regional Medical Center is a 338-bed not-for-profit hospital with more than 2500 employees and almost 1000 doctors on staff representing all major specialties. Chandler Regional joined the Dignity Health system in 1999 but has been part of the community for more than 50 years. The hospital includes a Level I Trauma Center a Heart and Vascular Center a Wound Healing Center a Family Birth Center and many additional services. During the fiscal year ending June 30 2016 Chandler Regional provided more than $48 million in community benefit. As a result of Dignity Health’s mission to deliver health care and partner with the community nearly 100000 people in the East Valley were reached through community health services. For more information visit: https://www.dignityhealth.org/arizona/locations/chandlerregional


Responsibilities

Job Summary:

Supervises telecommunications and PBX staff in performance of patient/customer service, pager maintenance and programs. Supports and implements administrative policies and procedures. Develops and supervises performance of team members.

  • Oversees and maintains PBX data systems.
  • Supervises trains mentors and develops Telecommunications/PBX personnel; evaluates staff performance insuring prompt courteous call answering respect for privacy accurate messages etc. Determines staffing needs based on workload adjusts as needed
  • Provides customer assistance to patients visitors and employees as needed.
  • Process all invoices to accounts payable for PBX and Telecommunications Department

Qualifications

Education and Experience:

  • HS Diploma or equivalent required
  • Minimum of three (3) years of telecommunications experience.

Licensure:

  • None specified.
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CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

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