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PBX Operator

Chandler Regional Medical Center Chandler, Arizona
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The posted compensation range of $18.00 - $20.38 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2023-323537 Employment Type Part Time Department Telecommunications Hours/Pay Period 64 Shift Day Weekly Schedule Tues - Wed 530a - 2p Fri-Sat 6a-230p Remote No Category Administrative and Clerical
Overview

Hello Humankindness

Chandler, Arizona,has a stable suburban population with an economy anchored by many large financial, and high tech companies. Located southeast of Phoenix, Chandler is a skillfully developed community of friendly, diverse neighborhoods with expansive parks, great schools, convenient shopping, and excellent career opportunities.


For more than 50 years, Dignity Health’s Chandler Regional Medical Center has focused on quality patient care and service to the community. As the longest established hospital in the southeast valley, Chandler Regional has provided care for the Chandler community since 1961. The hospital recently added a new five-story tower with 96 patient beds, increasing the acute-care bed count to 338. This expansion increased emergency and trauma services, as well as the surgical unit and intensive care offerings.

The word “dignity” perfectly defines what our organization stands for: showing respect for all people by providing excellent care. At Chandler Regional, our employees are the heart and soul of our organization. They are the reason we are able to live out our healing ministry within the communities we serve. Our doctors, nurses and allied health professionals are a regular self-contained support system for each other. This unique working culture is one of the reasons why a career with us is so rewarding. 

Now is the perfect time to come grow your career with one of Arizona's Most Admired Companies.

Look for us on Facebookand follow us on Twitter.


Responsibilities

Job Summary:

The PBX Operator is responsible for using computer and telephone systems to quickly and kindly answer and appropriately route incoming calls. The PBX operator Handles and announces life safety code calls using multiple systems including overhead Public address and digital paging systems. The incumbent communicates clearly and professionally to achieve desired goals.


Qualifications

Minimum

Education:

  • HS/GED

Experience:

  • Experienced with electronic mail applications.

  • One Year customer service experience including heavy phone service or call center.

  • Intermediate Computer skills and accurate typing skills are required.

  • Effective verbal and interpersonal communication skills are required.

  • Must be able to multi-task and prioritize during high stress situations (code scenarios).

  • Comfortable and clear speech

Preferred

  • Three years customer service experience, preferably in a hospital PBX or high volume call center environment.

  • Experience in the hospital setting is preferred.

  • English/Spanish bilingual desired.

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.