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Post Acute Care Coordination Program Manager

Dignity Health Bakersfield, California

The posted compensation range of $44.73 - $64.85 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Requisition ID 2023-322276 Employment Type Full Time Department Care Coordination Hours/Pay Period 80 Shift Day Weekly Schedule Monday through Friday Remote No Category Case Management and Social Work

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.


This position requires travels between faciltiies located in Stockton, Bakersfield, Merced and San Andreas, as necessary.

Job Summary / Purpose

The Program Manager, Post-Acute Care role collaborates to decrease acute Length of Stay (LOS) by assisting in the placement of complex, hard to place patients.  This role develops and maintains a Post-Acute Care (PAC) Narrowed Network of high quality collaborative providers.  This position will evaluate the gaps in post-acute care options and work to identify providers that may fill these gaps, be they alternative care settings, alternative home settings, or other innovative care delivery mechanisms.   The position oversees a mix of clinical, operational, and business activities related to PAC partnerships, working closely with post-acute providers as well as those we partner with to facilitate care for our patients in an array of post-acute settings.   The PAC PM works with a multidisciplinary team of Physicians, Nursing, Rehab Services, Acute Care Coordination, Ambulatory Care Coordination, and Community Health staff to ensure a seamless transition of care for our patients. This position requires full understanding and active participation in fulfilling the Mission of CommonSpirit Health and the specific Market(s) it supports. This employee shall support overall strategic plans, goals, and direction of the quality improvement /process improvement activities. It is expected that the employee will demonstrate behaviors and attitudes consistent with CommonSpirit Health core values and HumanKindness philosophies.

Essential Key Job Responsibilities

  • LOS Management
  • Readmission prevention
  • Management and oversight of BPCI-A program as appropriate, including driving and tracking of KPI’s of first PAC setting, readmission rate, and SNF LOS
  • Management of Contracts
  • Oversight of the Post-Acute Care  Narrowed Network (PACNN)
  • Review performance, quality, collaboration metrics, and MOU adherence.
  • Identify opportunities to improve patient transitions and patient experience
  • Identify opportunities to expand service capabilities and facilitate those expansions as needed and appropriate
  • Durable Medical Equipment (DME) Escalations
  • Transportation Escalations
  • Co-lead the Market Care Coordination Cross Continuum Council(s)
  • Analysis of data to identify trends and opportunities.
  • Assesses, reports, and communicates PAC program status on a periodic basis to all program stakeholders.
  • Provide a monthly report to PAC leadership, CC Division leadership, CC Hospital leaders, and local hospital leadership (CNO, CMO, CFO).





Required Education and Experience

  • Bachelor's degree in nursing, social work, or healthcare related field, including minimum five (5) years’ experience providing program management. Additional equivalent work experience may be substituted for the degree requirement.
  • Minimum five (5) years’ experience in acute care hospital and/or post-acute care. 


  • Master’s Degree preferred
  • Three (3) years’ experience in Care Coordination
  • RN license, Licensed Social Worker, or License in other health related field.
  • Experience/knowledge of moving patients throughout the continuum of care; current clinical knowledge and experience, particularly with the senior population
  • Experience with performance measurement, outcome analysis, monitoring tools; computer skills

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.