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Manager, IT Operations

Dignity Health Mgmt Srvs Org Bakersfield, California
Requisition ID 2022-241669 Employment Type Full Time Department Information Technology Hours/Pay Period 80 Shift Day Weekly Schedule Monday - Friday (8:00 AM - 5:00 PM) Remote Yes Category Information Technology

This role will require commute/travel to Bakersfield, CA multiple times per month.

The Manager II, IT Operations is responsible for the supervision of professional, technical, and administrative support staff assigned to the department. This role provides first level management, necessary to execute processes, programs, and projects for the IT Operations department. This role oversees day-to-day operations including but not limited to evaluating operating policies, procedures, and standards, determining service level requirements and enhancements, and developing and monitoring budgets. The Manager II, IT Operations supports leadership in decision making by providing data on project execution and associated costs.

  • Supervises staff including prioritizing and assigning work. 
  • Ensures staff is trained on day-to-day workflow; ensuring that employees follow policies and procedures; maintaining a safe working environment. Promotes learning by sharing diverse scenarios. 
  • Represents the IT Operations department at a variety of meetings, committees, and/or other related events regarding services, programs, projects and facilities of the department. 
  • Serves as a liaison with internal departments, executives, external organizations to meet workflow needs.
  • Prepares, reviews, interprets, and analyzes a variety of information, data, and reports. 
  • Recommends and implements procedures to improve operational effectiveness and enhancements to services or programs. 
  • Use of effective planning techniques and ability to contribute to operational and strategic planning in support of the overall business plan. 
  • Monitors progress of work against plan as required to meet objectives and reports variances and makes agreedupon corrections. 
  • Assesses and validates decisions to predict their potential impact. Advises leadership by analyzing and synthesizing relevant data and assessing alternatives. 
  • Uses effective decision making approaches such as consultave, command, or consensus. Ensures that assumptions and received wisdom are objectively analyzed in decisions. 
  • Customizes solutions to meet clients' dynamic, current and future needs using the company's products, services and capabilities efficiently and effectively. 
  • Partners with leadership to respond to new business conditions or challenges using one's own expertise and capabilities.
  • Conducts performance evaluations. 

  • Bachelors Degree - Bachelor's degree required, revelant work experience may be considered. 
  • Knowledge of decision making process and associated tools and technigues
  • Ability to accurately analyze situations and reach productive decisions based on informed judgement. 
  • Ability to diffentiate assumptions, perspective and histoical frameworks
  • Knowledge of self motivation: ability and willingness to seek out work and drive to accomplish goals

A compensation range of $76,500 - $99,800 is the reasonable estimate that CommonSpirit in good faith believes it might pay for this particular job based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility and more!


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CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.

CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). CommonSpirit Health™ participates in E-Verify.